skip to main content

Pollution ComplaintsAmuamu parakino

Call the Pollution Hotline 0800 108 838 and tell the Pollution Response Team about any damage to the environment - pollution in water, rubbish dumped in rivers. They are on call 24 hours a day, every day of the year.

What to do when reporting a complaint

To help the Pollution Response Team stop pollution and assess future risks:

  • Video or photograph the incident if possible.
  • Ring us as soon as you can on +64 0800 108 838.
  • Please give your name and phone number so you can be contacted if further information is needed (e.g. they can’t find the pollution) and to let you know what happened. Your name remains confidential.
  • Describe what you think the pollution is.
  • Describe where the pollution is.
  • Describe when you saw/smelt it and whether it has happened before.
  • Who do you think may be causing the pollution? Have you already talked to them?
  • Have you talked to any other agencies e.g. fire service or councils about the pollution?

What we do in the Pollution Team

The pollution response team responds to complaints relating to air, water, land, and coastal pollution. Click the drop down boxes to see what pollution complaints the Regional Council respond to. There are some things that your local city or district council respond so check the list for these too, and how to contact them.

Find out more in our video

Find out what our Pollution Team get up to.

Compliance Telarc

What the Regional Council deal with

Check the pollution complaints we handle at the Regional Council:

  • Offensive odours
  • Burning of rubbish
  • Winter burning
  • Non-compliant fireplaces
  • Spray drift
  • Dust mitigation

  • Offensive odours
  • Rubbish dumped in rivers or where it shouldn’t be.
  • Chemical or contamination spills
  • Oil spills
  • Dead fish in local stream
  • Sediment in water

  • Offensive odours
  • Rubbish dumped in rivers or where it shouldn’t be.
  • Chemical or contamination spills
  • Oil Spills
Loading...

Contact us

info@hbrc.govt.nz

+64 6 835 9200


159 Dalton Street. Napier 4110

Private Bag 6006, Napier 4142


Disclaimers, Copyright & Privacy


More Contact Details


New Zealand Government.

Disclaimers and Copyright
While every endeavour has been taken by the Hawke's Bay Regional Council to ensure that the information on this website is accurate and up to date, Hawke's Bay Regional Council shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Hawke's Bay Regional Council cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.

© Hawke's Bay Regional Council - www.hbrc.govt.nz / +64 6 835 9200 / info@hbrc.govt.nz