Who can I talk to at Hawke's Bay Regional Council?Me kōrero ki a wai i Te Kaunihera o Te Matau-a-Māui?

Consents advisors

First call when applying for a consent is to discuss or arrange to meet with a consents advisor to go over your project and the consents you might need to apply for. They can also help you to complete the application forms and supply the information needed to reduce processing times and costs.

+646 835 9200

consentadvisor@hbrc.govt.nz

Our consent advisor service is available between 9am - 12 noon Monday to Friday. If you call outside of these hours, a message will be taken and we'll get back to you within two working days.

Consents planner

When you submit an application, it will be managed by a consents planner. They will work with you throughout the consent application process.

We will let you know who your consents planner is along with their contact information when you receive the acknowledgement of your application.

Compliance officer

After you have been granted your resource consent, it will be assigned to a specific compliance officer who may contact you. They are responsible for checking that consent conditions are adhered to. 

You can contact them to discuss any issue, and it’s best to talk over a problem with them early, before it escalates.

You can also contact our Compliance/Pollution Hotline:

0800 108 838

Water Information Services

'Water Take' consent holders can talk with the Water Information Service team to discuss metering requirements, approved meter installers, and the best methods to return your water use data to the Regional Council.