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There are a number of options for paying Hawke's Bay Regional Council rates that will suit your needs and budgeting. Find out what our payment options are on this page.
Direct debit is the easiest way to set up your payments as you don’t need to adjust your payment amounts each year. You can set up monthly, fortnightly or weekly payments to spread payments across the year without incurring a penalty.
You can sign up online, or change your existing direct debit arrangement using the link below.
You can arrange to pay rates or leasehold instalments at your preferred frequency by setting up an automatic payment through your bank. You need to be sure your rates payments are updated each year and completed by 20 September. See table below for bank account and details of payment required.
For more information contact our friendly rates team on +64 6 835 9200.
Please note that Sustainable Homes cannot be paid by Automatic Payment.
| Payment | Particulars | Analysis Code | Reference | Bank Account Number | Telephone |
| Rates | Ratepayer Name | Valuation Roll Number | Property Address | 02 0700 0010824 004 |
+64 6 8352955 |
Credit card payments are currently limited to Visa or MasterCard. These payments can be made through our website or at the Regional Council office at 159 Dalton Street , Napier. You will find step by step instructions as you go through the payment process. You can also pay by credit card using internet banking.
Important information about credit card payments:
You can pay using internet banking with either a single payment by the 20 September due date, or you can set up a payment plan to suit your budget, ensuring that you have cleared the full balance by the due date.
More details are available on our page: Make a Payment
Hawke’s Bay Regional Council’s customer service desk at 159 Dalton Street is open for payments by cash, credit card or EFTPOS. If you are paying rates near the last day of payment (20 September) please expect queues and delays.
Rates payments can also be made at Wairoa, Hastings, Central Hawke's Bay District Council offices, and Waipukurau library. Please ensure you take your rates assessment with you.
Please pay your rates by 20 September each year to avoid a 10% penalty charge. A further penalty of 10% will be added from 1 July the following year to all outstanding rates, including the penalty amount.
If at any stage your rate account is in credit, you are entitled to a refund. Simply email rates@hbrc.govt.nz for refund of the whole or a part of credited rates.
Please include your valuation number and property address in the application. You can find your valuation number by entering the property address on our page: Find your rates
The Regional Council will process your payment refund as soon as practicable after receiving your application. No cash refunds will be given. If we do not have your bank details you will be asked to provide proof of your account.
+64 6 835 9200
159 Dalton Street. Napier 4110
Private Bag 6006, Napier 4142
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