ICT Support Officer (Vacancy 17-846)

Have you got significant ICT support experience in a corporate environment? Do you have excellent customer service skills?

We currently have an exciting opportunity for a smart, proactive, ‘can do’ person who is able to unleash their exceptional customer service, time management and problem solving skills in our small and positive minded ICT team.

This is a permanent role for 40 hours per week. The role is primarily responsible for providing exceptional customer service coupled with superior desktop support to 200 internal customers.  You will be the face of the team and responsible for effective and timley completion of all level 1 & 2 hardware and software service requests.

The key skills you’ll need to bring along are:

• First class customer service, a real ‘can do’ attitude!
• 5+ years’ experience with hardware, software and application support.
• 1-2 years’ Level 1 administrative experience with back-end server, and cloud and storage platforms.
• Excellent problem solving ability, able to innovate and ‘think outside the box’.
• Outstanding time management and task prioritisation.
• A passion for technology!

Applications close at 4 pm on Monday 20 February 2017.

Job Description here

Apply here

8 February 2017

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