Business Application Analyst

Te Whakapakari Tahi I Tō tātau Taiao – Enhancing our environment together.

Our vision is a healthy environment and a resilient and prosperous community.

We focus on prioritising:

Te kounga o te wai, te haumarutanga me te mārohirohi ā-āhuarangi o te whakamarutanga | Water quality, safety and climate-resilient security.  

Kia koi, kia toitū hoki te whakamahinga o te whenua | Climate-smart and sustainable land use. 

Kia ora, kia āhei, kia mārohirohi ā-āhuarangi hoki te rerenga rauropi | Healthy, functioning and climate-resilient biodiversity. 

Kia toitū, kia mārohirohi ā-āhuarangi hoki ngā ratonga me ngā hanganga ā-whare | Sustainable and climate-resilient services and infrastructure. 

At Hawke’s Bay Regional Council our purpose is to work with our community to protect and manage the region’s precious taonga of rivers, lakes, soils, air, coast and biodiversity for health, wellbeing and connectivity. Our organisation is diverse and our work is varied. Our structure comprises of six key business units; Corporate Services, Integrated Catchment Management, Asset Management, Māori Partnerships, Policy & Regulation, and the Executive Advisory Group which also consists of the Civil Defence and Emergency Management.

About the Opportunity:

This is an exciting opportunity for a Business Application Analyst to join the ICT Business Solutions team. This team looks after key business applications that are used across the council, such as Sharepoint, IRIS, Technology One, IRIS, Workflow Automation, Dynamics CRM, as well as investigating and implementing new solutions for all business units across council. 

This is a permanent full-time role for 40 hours per week. As a Business Application Analyst you will engage with the business to deliver first class customer support for some of our key applications, being the first point of contact for the business where you are a subject matter expert, to provide ongoing enhancements and to understand how we can maximise opportunities for continuous improvement related to key applications and associated business processes.

About you:

This is an exciting opportunity for a smart, proactive, ‘can do’ person who is ready to unleash their exceptional customer service, application support, business analysis and problem-solving skills to make a real difference to our organisation and how we serve our citizens.

Ideally you will also have:

• First class customer service, a real ‘can do’ attitude!
• Proven experience managing and resolving end user requests and issues in a professional and timely manner
• Outstanding time management and task prioritisation
• Excellent written and verbal communication skills
• The ability to build and nurture trusting relationships with numerous stakeholder groups
• Excellent problem-solving ability, an innovative growth mind-set and the ability to think ‘outside the box’
• Strong business analysis experience
• A champion of continuous improvement and change management
• A passion for people, process and solutions!

The salary range for this role will depend on the qualifications and experience of the successful candidate.

All applicants must have existing rights to work in New Zealand.

To view the job description please visit our website here

Applications close 16/07/2021

Apply via SEEK

30 June 2021

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