Debt Collection Officer

Te Whakapakari Tahi I Tō tātau Taiao – Enhancing our environment together.

Our vision is a healthy environment and a resilient and prosperous community.

At Hawke’s Bay Regional Council our purpose is to work with our community to protect and manage the region’s precious taonga of rivers, lakes, soils, air, coast and biodiversity for health, wellbeing and connectivity. Our organisation is diverse and our work is varied. Our structure comprises of six key business units; Corporate Services, Integrated Catchment Management, Asset Management, Māori Partnerships, Policy & Regulation, and the Executive Advisory Group which also consists of the Civil Defence and Emergency Management.

 About the Opportunity:

We are looking for a savvy Debt Collection Officer to join the Finance team who are responsible for the financial functions of Council. This includes preparation of annual reports, budgets, annual and long term planning, rates, debtors and creditors services, payroll, insurance, investments and the internal job costing aspects of Council’s operations.

The Debt Collection Officer is a new role was established to ensure Council’s accounts receivable debt (including rates) is monitored effectively, and efficient processes are developed to manage debt recovery. As part of the collection process, the Debt Collection Officer will contact customers, negotiate payment plans, and, where appropriate, liaise with debt collection agencies or institute legal action.

About you:

You will have high emotional intelligence, be a great listener and a clear communicator with good negotiation skills. Your confidence and resilience shine through under pressure as you can think on your feet while tackling difficult situations.

 Ideally you will have;

• Experience in a similar role
• Knowledge of debt collection laws and processes
• Proficiency with MS Office Suite.

We recognise and celebrate the importance of whānau, our community, and is an equal opportunity employer. HBRC is committed to providing equal opportunities in all aspects of employment, embracing our relationship with our Treaty Partners, Te Tiriti o Waitangi and the principles of partnership, protection and participation. This commitment is integral to ensuring we are an inclusive workplace for all, recognising that a diverse workforce is a strong one, which enables our organisation to better understand, reflect and serve our community.

All applicants must have existing rights to work in New Zealand.

View Job Description

Applications close 2 May, 2021.

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