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~ Ngā waka


Welcome to the goBay website

Public transport is so important to the local economy and social well being of our region. Hawke's Bay Regional Council plays a key role in planning, procuring, funding and promoting public transport. goBay bus services in and around Hastings, Flaxmere, Havelock North, Taradale and Napier are managed by Hawke's Bay Regional Council and operated by Go Bus Transport Ltd. 

Please contact us if you have a query

Online Bus Timetable

Please find a downloadable a PDF version of the bus timetable here.

Here is a Guide to using the website online bus timetable

What's on this page:

goBay News
Conditions of Carriage
Recent changes to bus services
General Information
goBay smartcards
Transfer Fares
Wheelchair Access
Hospital Patients
Getting to school/college by bus
Public Holidays
Weekend Services
SuperGold cards
Easy-read Timetables
Dogs on buses
Right of Refusal
Bikes on buses

goBay News

The 2018 goBay Passenger Survey will be underway between 1-24 August. This is your opportunity to give feedback on the goBay Public Transport network and you can also enter the draw for a goBay smartcard loaded with $50 worth of travel.

Conditions of Carriage

See our Conditions of Carriage.

Recent Changes to goBay services

Route 20 – from Monday 7 May, this service will travel via Dundee Drive. There are new bus stops near 17, 69, and 117 Dundee Drive and near 102 Wilson Road (opposite the Hugh Little Park). Please note the bus stop at 69 Wilson Road has been removed as the bus no longer travels along this part of Wilson Road.

Route 13 -  there are now bus stops on Pinotage Drive (near the corner of Merlot Drive) and outside the Summerset Retirement Village on Merlot Drive, the bus stops at these bus stops, Monday to Friday, at approximately 10:30am, 11:30am, 12:30pm, 1:30pm and 2:30pm

Route 15 – you can transfer free of charge to the Route 15 service to get to the re-located Napier Library at the MTG, Marine Parade. To return go to the new bus stop outside HB Club on Browning Street.

General Information

When using the bus ...

  • Please signal the driver.
  • Passengers must wait on the kerb at a bus stop and clearly signal the driver.
  • Passengers are advised to be at the bus stop 5 minutes before the bus is due.
  • Times in bold are actual departure times. All other times are indicative only.

The operator will endeavour to run the service according to the timetable, however routes and times are dependent on traffic flow and may vary.

goBay Smartcards

goBay Smartcards can be purchased from any Go Bus driver for $17 (this includes $10 worth of travel). Cards can be topped up in any amount of $10 or more (cash only, $100 maximum). Refunds cannot be given on lost or damaged cards.

Transfer Fares

Transfer free to any other goBay route (same zone) within 90 minutes of the purchase of original ticket. Remember to hold onto your ticket.

Free transfers do not apply to return journeys.

Wheelchair Access

All buses in the fleet are wheelchair accessible.

Hospital Patients

If you are travelling from anywhere on the goBay network to an appointment at Hawke’s Bay Hospital or Napier Health Centre, you (and a support person) can travel free of charge if you show the driver a valid appointment card/letter dated for the day of travel.

How to get to school or college on the goBay Public Transport Network

This flyer will give you all the information you need to travel to and from school or college with the goBay bus services.

How to get to school or college by bus

Public Holidays

Services operate on Public Holidays (with the exception of Christmas Day and Good Friday). The Saturday timetable will operate on Public Holidays, unless the Public Holiday falls on a Sunday, at which time the Sunday timetable will operate.

Weekend Services

Saturday services operate on Routes 12, 13, 14, 15, 20 & 21. Sunday services operate on Routes 12, 20, 21 only.

SuperGold Cards

SuperGold cardholders travel free between 9am and 3pm on weekdays and anytime on weekend/public holiday services.

Easy-read Timetables

If you have difficulty reading this timetable we can supply an easy-read version of your route. Please phone +64 6 835 9200 or email


Guide dogs and service dogs are permitted to travel on the bus, at any time, free of charge.

Small dogs (or cats) secured in pet carriers and placed on the passenger’s knee can be carried during off-peak times (between 9am and 3pm on weekdays, anytime at weekends or public holidays), free of charge.

However, if the animal is noisy, aggressive, or emits an unpleasant odour, the passenger and their pet will be asked to get off the bus.


You must retain your ticket for inspection purposes - if you cannot produce your ticket, you may be required to purchase another ticket. Your ticket must show the correct date, time and fare.

Lost Property

Please contact Go Bus on +64 6 878 9250.

Right of Refusal

The driver has the right to refuse admission or remove passengers whose conduct is offensive. Playing loud music, smoking and the consumption of foodstuffs and alcohol are strictly prohibited.

Bike & Bus with us

Hawke's Bay is becoming the cycling capital of New Zealand. To help cyclists all of the goBay buses are fitted with bike racks, improving the travel options for Hawke's Bay's growing cycling community.

The bike racks can carry up to two bikes at one time and are easy to use. There is no extra cost to take your bike on the bus and it will be insured for a maximum of $2000 while on the rack.

Our bus bike racks are not suitable for electric bikes.

So why not leave the car at home, grab your bike and hop on a bus! Find out more about Bikes on Buses.

Why go by bus (video)

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Disclaimers and Copyright
While every endeavour has been taken by the Hawke's Bay Regional Council to ensure that the information on this website is accurate and up to date, Hawke's Bay Regional Council shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Hawke's Bay Regional Council cannot accept any liability for its accuracy or content. Portions of the Hawke's Bay Regional Council information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.

© Hawke's Bay Regional Council - / +64 6 835 9200 / Fax: +64 6 835 3601